Privacy Policy

Effective Date: November 26, 2025
Version: 1.0

1. Introduction

LexiCore ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App").

By using the App, you consent to the data practices described in this policy. If you do not agree with any part of this Privacy Policy, please do not use the App.

2. Information We Collect

Data Minimization Principle: We only collect and retain information that is necessary for app functionality and service improvement.

2.1 Personal Information

Account Information: Name, email address, essential profile preferences
Authentication Data: Secure login credentials and authentication tokens
Subscription Information: Payment status and subscription details (payment details are handled securely by Apple App Store and are not stored by us)

2.2 Usage Data

Learning Progress: Vocabulary scores, session statistics, learning achievements
App Analytics: Essential feature usage metrics for service improvement
Device Information: Basic device type, operating system version, and app version for compatibility and troubleshooting

2.3 Speech and Audio Data

Speech Processing: Audio is processed in real-time for vocabulary analysis and language learning features
Vocabulary Results: We retain the vocabulary words and learning progress derived from your sessions
Processing Metadata: Essential timestamps and session information only
No Long-term Audio Storage: Raw audio recordings are not permanently stored; only the processed results are retained

2.4 Essential System Information

Session Data: Basic session information for app functionality
Error Logs: Minimal crash and diagnostic data for app improvement
Authentication Tokens: Necessary for secure app access

3. How We Use Your Information

3.1 Service Provision

Provide and maintain the App's core functionality
Process speech input and provide vocabulary feedback
Track learning progress and generate personalized recommendations
Manage user accounts and subscriptions

3.2 Service Improvement

Analyze usage patterns to improve App features
Develop and enhance speech recognition accuracy
Conduct research and development for new features
Optimize app performance and user experience

3.3 Communication

Send service-related notifications and updates
Respond to customer support inquiries
Provide subscription and billing information
Send promotional content (only with your explicit consent)

3.4 Legal and Security

Comply with legal obligations and regulations
Protect against fraud, abuse, and security threats
Enforce our Terms of Service
Resolve disputes and legal claims

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4.1 Third-Party Service Providers

We share information with trusted service providers who assist us in operating the App:

Speech Recognition Services: Third-party providers for speech processing and analysis
Cloud Infrastructure: Secure data storage, authentication, and backend services
Payment Processors: Apple App Store for subscription billing and payment processing
Analytics Services: App usage analytics and performance monitoring

All third-party providers are contractually obligated to protect your data and use it only for the purposes specified.

4.2 Legal Requirements

We may disclose your information when required by law or to:

Comply with legal process or government requests
Protect our rights, property, or safety
Investigate fraud or security issues
Enforce our Terms of Service

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity. We will notify you of any such change in ownership.

4.4 Consent

We may share information with your explicit consent or at your direction.

5. Data Security

5.1 Security Measures

We implement appropriate technical and organizational measures to protect your information:

Encryption of data in transit (TLS/SSL) and at rest
Secure authentication and access controls
Regular security assessments and updates
Compliance with industry security standards

5.2 Data Retention

Account Data: Retained while your account is active and as long as necessary to provide services
Processing Data: We retain only necessary information for service functionality and improvement
Usage Analytics: We keep essential usage statistics to improve app functionality
User-Requested Deletion: Data is deleted when you specifically request account deletion
Data Minimization: We store only information necessary for app functionality and legal compliance
Legal Requirements: Some data may be retained longer as required by applicable law (e.g., financial records)

6. Your Privacy Rights

6.1 Access and Control

You have the right to:

Access your personal information
Update or correct your information
Request deletion of your account and associated data
Export your data in a portable format
Control what data we collect and retain

6.2 Communication Preferences

Opt-out of promotional communications
Manage notification settings
Control data sharing preferences

6.3 Regional Rights

Depending on your location, you may have additional rights under:

GDPR (EU/EEA): Right to erasure, data portability, objection to processing, and lodge a complaint with a supervisory authority
CCPA (California): Right to know, delete, and opt-out of sale of personal information (note: we do not sell personal information)
Other Local Laws: As applicable in your jurisdiction

To exercise any of these rights, please contact us using the information provided in Section 11.

7. Children's Privacy

7.1 Age Restrictions

The App is not intended for children under 13 years of age (or 16 in the EU/EEA). We do not knowingly collect personal information from children under these ages.

7.2 Parental Consent

If we become aware that we have collected information from a child under the applicable age without parental consent, we will take immediate steps to delete that information.

7.3 Parental Rights

Parents or guardians who believe their child has provided us with personal information may contact us to request deletion.

8. International Data Transfers

8.1 Cross-Border Processing

Your information may be processed in countries other than your own, including the United States, where our service providers are located.

8.2 Safeguards

We ensure appropriate safeguards are in place for international transfers, including:

Standard contractual clauses approved by relevant authorities
Adequacy decisions by relevant authorities
Other legally recognized transfer mechanisms

9. Cookies and Tracking Technologies

9.1 Types of Technologies Used

We use various technologies to collect and store information:

Essential Storage: Required for app functionality and authentication
Analytics: Help us understand app usage patterns
Preferences: Remember your settings and preferences

9.2 Managing Preferences

You can manage preferences through your device settings, though disabling certain features may affect app functionality.

10. Changes to This Privacy Policy

10.1 Updates

We may update this Privacy Policy from time to time. We will notify you of material changes through:

In-app notifications
Email notifications (where applicable)
Updates to this page with revised effective date

10.2 Continued Use

Your continued use of the App after changes constitutes acceptance of the updated Privacy Policy. If you disagree with any changes, you should discontinue use of the App.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Email: support@lexicore.app

11.1 Data Subject Requests

For requests related to your personal data (access, deletion, correction), please email support@lexicore.app with:

Your full name and email address associated with your account
Description of your request
Verification of your identity (we may ask for additional information to verify your identity)

We will respond to valid requests within 30 days (or sooner as required by applicable law).

11.2 Complaints

If you have a complaint about our privacy practices, please contact us first. You also have the right to lodge a complaint with your local data protection authority.

Last updated: November 26, 2025